Moving guides / Hire safely
Getting moving estimates you can trust
Binding vs. non-binding estimates, surveys and what should be in writing.
A moving estimate should be based on actually seeing what you're moving, in person or by video. Quotes given over the phone without a survey are a common setup for a much higher bill on moving day.
Get at least three estimates
- Ask for an in-home or live video survey
- Show the movers everything, including the attic, garage and storage unit
- Ask each mover to estimate the same list of items and services
Types of estimates for interstate moves
- Binding: the price is fixed for the items and services listed, as long as nothing is added.
- Non-binding: an approximate price. Under federal rules, at delivery the mover can generally require you to pay no more than 110 percent of the non-binding estimate, with any remaining approved charges billed later.
- Binding not-to-exceed: you pay the estimate or less if the actual weight is lower. Many movers don't offer this, but ask.
What the estimate should show
- The mover's name, address, USDOT number (interstate) and MC number
- Weight or volume estimate and the rate
- Every service: packing, stairs, long carry, shuttle truck, storage
- Valuation (coverage) option chosen
- Pickup and delivery windows
- Deposit and payment terms
Federal rules for interstate household goods moves are set by FMCSA. Local moves within a state follow state rules, which vary. Home Swift Services isn't a mover or broker and takes no referral fees.